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R V
10/20/2025
5.00
I was looking for an EV before the government subsidies ended. I had called probably 15-20 dealers to ask about cars they had advertised. Every dealership had either "sold the car that day", didn't have it (but come in we can help you), or had so many fees and extras added that the advertised price was nowhere near the advertised price. I called Auto Group and talked to Jeramie, the price advertised matched what he told me, he answered all my questions, no pressure or pushing a bunch of add ons, and helped walk me through the purchase. The price advertised was very competitive and fair. They shipped the car to me, it was as advertised, I am really happy with the experience. I wish more dealerships worked like these guys do. Jeramie and Asheel are great. Next time I'm looking for a car I'm going to start with these guys.
Gage McGuire
09/27/2025
5.00
I can’t say enough good things about this place. I came in and was greeted like I knew these guys from the start. They helped me get into a vehicle when I didn’t think I’d be able to. Jeramie is top notch. I will recommend them to anyone looking for a vehicle.
Jr .molina
09/20/2025
5.00
I went to look at a Mercedes today and came out happy with a Benz thanks to my friend Asheel made the process very smooth and very hospitable if you are in need for a vehicle I recommend checking this place out ! Thanks again Asheel !
kd odonohue
09/19/2025
5.00
Sales Representative Asheel has been the perfect person for me to work with. Asheel has been perfectly honest, patient, and responsible. I highly recommend Asheel and Auto Group of Louisville.
Justin Hyde
09/09/2025
5.00
Auto Group of Louisville gave us a great price on a great car. Friendly team. Quick close. Recommended.
Joshua Castillo
09/08/2025
5.00
I recently bought a 2016 Hyundai Sonata from Auto Group of Louisville, and my experience with Jacob Rymond was outstanding. From the start, Jacob came across as professional, approachable, and genuine. He had a clean, business-casual look that matched his professional yet friendly demeanor. Even during the test drives, he kept the vibe chill and pressure-free. Once we sat down in his office, I felt comfortable asking every question I had — and Jacob was patient, detailed, and transparent throughout. There wasn’t a single question left unanswered, and he never once pushed me to make a decision I wasn’t ready for. What really stood out was how he went above and beyond to help with financing. My dad was helping with the financial side, but his credit union was closed that day. Jacob offered to find another institution to work with us, and not only did he secure the financing, but he also made a call that lowered our APR from above 10% down to 6.49% and even got a $400 loan fee waived. That made a huge difference for us, and it showed me he truly had our best interest in mind. At the negotiation table, Jacob was completely transparent — even showing us his screen so we knew exactly what numbers we were looking at. He explained everything clearly, including that the Sonata had been a lemon buyback, which is why we were able to purchase it at a fair discount. The whole process took about three hours, and while car buying is never “fast,” Jacob kept everything moving smoothly and professionally. If I had to describe Jacob in three words: genuine, clean, and helpful. I left the dealership feeling amazing about my purchase — like a million bucks. I would absolutely recommend asking for Jacob if you’re buying a car here. He’s fair, respectful, and 100% transparent from start to finish.
Peter Kotrba
09/06/2025
5.00
Amazing customer service from Jeramie, Ashlee, and Barrett!
Karen Gamble
08/28/2025
5.00
Omg they were awesome great staff. GREAT AND GREAT SERVICE PLEASE CHOOSE THIS CAR LOT YOU WILL NOT BE DISAPPOINTED.
Matt Wilson
08/23/2025
5.00
Jacob was great - one of the easiest buying experiences I’ve had and this truck is amazing!
alexis jeffery
07/31/2025
5.00
Alexis Edgar and Jacob were incredible in helping my husband and me find the perfect car. Edgar suggested us to test drive a Tesla and explained how it works and the benefits of going electric. We immediately fell in love with it and it was a deal we couldn’t pass up! Everyone at Auto Group Louisville was welcoming and patient. Edgar and Jacob even stayed well past closing to make sure we left with our new car that same night. We’re absolutely loving it and are so grateful for their dedication and kindness!
